Project Manager / Product Lead

Softcery is a small, focused team building AI-driven B2B software solutions. We work closely with clients in the US and UK to launch AI voice agents and develop custom B2B platforms. Most of our work involves advanced R&D and complex problem-solving.

We’re looking for a Project Manager / Product Lead who takes ownership of results, leads with clarity, and isn’t afraid to make tough calls. This is a hands-on, full-cycle delivery role where you’ll be responsible for turning ideas into shipped results — working closely with cross-functional teams, clients, and leadership.

What You’ll Do:

• Manage the full lifecycle of B2B and AI projects — from discovery to delivery — in collaboration with distributed cross-functional teams.

• Build productive, respectful relationships with clients. Set clear expectations, define boundaries, and protect the integrity of the project when needed.

• Own planning and scope — manage risks, budgets, priorities, and stakeholders across the product lifecycle.

• Conduct market and competitor analysis. Shape and validate product hypotheses that lead to real business outcomes.

• Write and maintain documentation. Track metrics, report on progress, and help the team stay focused on value.

• Support and grow your team — through thoughtful communication, coaching, and goal alignment.

What We’re Looking For:

• 2+ years of experience as a Project Manager or Product Lead in software teams.

• Proven track record in managing uncertainty and making difficult prioritization or scoping decisions.

• Comfortable saying “no” to founders or clients when needed, and re-scoping projects under constraints.

• You take ownership and don’t delegate responsibility — you own outcomes, not just tasks.

• Ability to break product vision into actionable tasks, track priorities, and measure impact.

• Excellent communication skills — can clearly explain complex things to both technical and non-technical stakeholders.

• Solid understanding of the software development lifecycle, SaaS products, and agile delivery models.

• Fluent English (C1+) and Ukrainian.

Nice to Have:

• Experience in AI, TravelTech, or E-Commerce domains.

• Successfully launched a product from 0 to release.

• Based in or near Lviv.

What We Offer:

• Structured onboarding & dedicated support — you’ll get a clear onboarding plan, documented workflows, and a team that’s got your back.

• Flexible remote schedule — work from wherever and whenever you’re most productive.

• Learning budget — we cover books, courses, English lessons, and AI tools for your professional growth.

• Full accounting support — so you can focus on the work, not the paperwork.

• Time off — 20 paid vacation days, 12 sick days, 2 paid period leave days/month (for women), and your birthday off.

• IT Cluster membership — access to professional events and networking opportunities in the local tech community.

🔁 Hiring Process: Recruiter Interview → Qualification Interview → Final Interview → Reference Check.