Business Analyst (B2B, AI R&D, Consulting)

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Business Analyst (B2B, AI R&D, Consulting)

At Softcery we're looking for a Business Analyst (B2B, AI R&D, Consulting) to join our team.

Full-time · Lviv or Remote · 1500 - 2000$

Softcery is a small, focused team building AI-driven B2B software solutions. We work closely with clients in the US and UK to launch AI voice agents and develop custom B2B platforms. Most of our work involves advanced R&D and complex problem-solving.

We’re looking for a Business Analyst to solve a clear challenge: our Project Leads are overwhelmed. They’re handling everything — from client communication to requirements gathering to project coordination. We need someone who can take full ownership of the business analysis piece — so our PLs can focus on delivery execution.


If the fit is right, this role can evolve into: Lead Business Analyst → Head of Customer Strategy → or a role we shape together. We grow with you, but it all starts with strong individual influence and initiative.

🎯 What You'll Do:

  • Uncover the real need behind client requests like “we need a chatbot” or “we want a dashboard.” Help them define the actual business problem and the right approach (MVP, integration, or full solution).

  • Lead discovery sessions with startup founders to understand their goals, business problems and recommend fitting, stage-appropriate solutions.

  • Collaborate with multiple Project Leads — support them across several engagements by owning the scoping and analysis process.

  • Write clear documentation — user stories, technical requirements, and scope documents that keep custom development projects on track.

  • Manage scope changes — push back professionally when clients ask for unnecessary features or misaligned solutions. Be the trusted advisor.

⭐ What We're Looking For:

  • 2+ years in business analysis or consulting — ideally in startups or software services. You’ve diagnosed real problems, not just taken notes.

  • Strong business acumen — you get how startups operate and can suggest what actually makes sense (e.g., MVP, no-code, integration).

  • Excellent communication in English (С1+) — both verbal and written. You’ll be leading strategic conversations with US/UK startup founders.

  • Technical understanding — no coding needed, but you should understand what’s feasible and how long things realistically take.

  • Confident decision-making — you're not afraid to challenge assumptions and say “no” when needed.

🌿 What We Offer:

  • Competitive pay & performance-based bonuses we reward impact, not just hours worked.

  • Structured onboarding & dedicated support you’ll get a clear onboarding plan, documented workflows, and a team that’s got your back.

  • Flexible remote schedule work from wherever and whenever you're most productive.

  • Learning budget we cover books, courses, English lessons, and AI tools for your professional growth.

  • Full accounting support — so you can focus on the work, not the paperwork. 

  • Time off — 20 paid vacation days, 12 sick days, 2 paid period leave days/month (for women), and your birthday off.

  •  IT Cluster membership – access to professional events and networking opportunities in the local tech community.


🔁 Hiring Process: Recruiter Interview → Qualification Interview → Final Interview → Reference Check.

Send us your CV and a short note. Tell us about your experience and how you’ve worked with software teams before. We’re excited to meet you 👋

Straight talk and smart execution for leaders making critical technology decisions. We combine technology expertise with sharp business thinking to build software solutions that last.
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